Tuesday, July 15, 2008

responsibilities of a professional manager?

What are the responsibilities of a professional manager?
1) Responsibilities About Customer: Most important responsibility of the manager. He must make the right quality product may be available at right and affordable price, at the right place, to meet the needs of the customer .He must ensure proper quality, safety, purity, hygiene durability and right price. The quality is maintained by getting the approval of the Institutions like Indian Standards institution.
The manager is responsible to supervise that the Points of sale where the product must be sold at the recommended price
With correct weight and the quality.
He must ensure best presale and after sale service. All the promotional plans must give the benefits as promised .he must undertake sale and service of legal and ethical products only.

2) Responsibilities towards employees. The manager must ensure the employees must get that all for which they are working and giving their best. They should get fair wages, according to the law salaries, insurance, provident fund, bonus etc. Also they should ensure that the safety, health and suitable environment are also available to the employees. Depending upon the organization the manager provide medical facilities , canteen, transport living accommodation to the employees.

3)Responsibilities about Government is to run the according to its constitution and all activities are as per the legal framework depending upon the type of the organization. The manager must meet all legal requirements which are laid down by government from the point of conception of the organization.
The manager also takes the responsibility of payment of taxes duties and other dues to the government

4) Responsibility towards society The manager must ensure the people living in the area do not suffer due to factory pollution sewage, toxic affluents. The health of the the society does not suffer due to the mistakes of the management of the organization in the form of polluted air, water, and food.

5) Responsibility about share holders He must safeguard the interest of the shareholders who have contributed the cpiital of the organization .The company must make profit and the share holders must get the dividend. They must get the correct and timely information about the balance sheet, annual general meetings, activities and the organizational results from time to time

6) Responsibility towards the labour union . Management and the union are mutually inter dependent. An atmosphere of mutual trust in the organization helps the development of the the organization. As a manager the process of bargaining should not be blocked . They should be given maximum information and cooperation to get their rights. Managers Inviting the union to the management process can help in the improvement of productivity.

7)Responsibility about suppliers
The suppliers depend upon the organization for orders of raw materials, parts and components. But the organization also depend upon the suppliers for the important resources. Allthe needs are to be satisfied by the manager by ensuring the proper drawings, quantity payments etc . Thus it is the responsibility of the manager to maintain two way process.

8) Responsibility to dealers and retailers.. They are the ultimate link with the of the products consumers. Any delay to supply the right product can be cause of loss of the customer. They should be provided the incentives, commissions and rewards to sell the products. Their responsibility also includes the help in promotional activities, shop decorations and after sales service.

9) Responsibility to industry A healthy interaction in the industry with other organizations who are competitors but associates in the industry ,is very important for a manager. The interaction with competitors at the various forums helps the organization to put forward the views to the opposite parties’.

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